We have created a Quinta System Report Form to help us gather data about site configurations which will enable us to provide requested information to the engineers in beyerdynamic when we ask for there assistance troubleshooting certain problems. The form does ask for two files, one of which is a .txt which should be pasted into the requested form field, the other a configuration file that should be emailed to service@unitedsoundservicesllc.com. Both are explained on the linked form above and are the only two questions with graphics showing how to obtain the subject file.